What should you do to ensure the ID matches the customer during age verification?

To ensure effective age verification, it is essential to conduct a thorough examination of the customer's ID to confirm that it accurately matches the individual presenting it. Checking for expiration helps confirm that the ID is valid and has not lapsed, which is crucial since expired IDs may not be reliable indicators of a person's current age.

Assessing the photo for resemblance is equally important, as it verifies the identity of the individual. This process helps to ensure that the person presenting the ID is indeed the one it belongs to, thus preventing any potential misuse of the identification.

By combining both checks—expiration verification and photo assessment—attendants can improve their accuracy in determining whether a customer meets the age requirements for accessing certain products or services. This dual approach significantly enhances compliance with age-restricted policies and underscores the importance of diligence in identity verification processes.