What should a server do if asked to serve alcohol to a visibly intoxicated guest?

When a server is asked to serve alcohol to a visibly intoxicated guest, the appropriate action is to politely refuse to serve them and explain the reason. This approach is rooted in responsible beverage service practices and legal obligations. Serving alcohol to someone who is already visibly intoxicated not only endangers the guest's well-being but can also lead to legal repercussions for the establishment and the server.

By communicating the refusal politely, the server demonstrates professionalism and concern for the guest's safety. This action helps maintain a safe environment for all patrons. Additionally, a clear explanation can help the guest understand that the refusal is not personal but based on guidelines for responsible serving.

Other options present scenarios that are not aligned with responsible service protocols. Serving the guest despite their insistence contravenes legal obligations and can pose risks. Asking them to take a shot first encourages further intoxication, which is contrary to responsible service practices. Calling the guest's friends might seem supportive, but it does not effectively address the immediate concern of serving alcohol to someone who is already impaired. Therefore, the prudent course of action is to refuse service while ensuring the guest understands the reasoning behind the decision.