What might indicate that you should monitor a customer's drink intake closely?

Monitoring a customer's drink intake closely is crucial when they begin to show signs of becoming overly loud or aggressive. This behavior can suggest that the individual may be consuming alcohol excessively, leading to impaired judgment and potential risks for themselves and others. As a server, it is essential to maintain a safe environment for all patrons. Sudden changes in demeanor, especially those that indicate aggression or agitation, can indicate that intervention is necessary to ensure the safety of the individual and those around them. By noticing this behavior early, servers can take proactive steps, such as engaging the customer in conversation, offering food, or even cutting them off from further alcohol service if needed.

In contrast, seated individuals who are alone, laughing and friendly, or talking with friends do not necessarily indicate a need for close monitoring. These behaviors may reflect a social and positive experience rather than a warning sign, allowing servers to provide service without additional concern.