Under what circumstances is it appropriate to refuse service to a customer?

Refusing service to a customer who is visibly intoxicated or appears underage is appropriate due to several important considerations related to safety and legal compliance. Establishing responsible alcohol service is vital for ensuring a safe environment not only for the individual but also for other patrons and staff. Serving alcohol to someone who is already intoxicated can lead to a number of potential issues, including disruptive behavior, accidents, or health emergencies.

Moreover, serving alcohol to a minor is illegal in many jurisdictions and can result in significant legal consequences for the establishment, including fines and potential loss of the liquor license. It is essential for servers to be aware of the signs of intoxication and understand the laws regarding age restrictions on alcohol consumption to uphold both the safety of guests and the establishment's legal responsibilities. This practice protects the integrity of the establishment and adheres to regulations that are in place to promote a safe and responsible dining experience.